SPEND €70+ AND GET 15% OFF! USE CODE: FREAKYYAH
0

Privacy policy

This Privacy Policy explains how Ashtray ("we," "us," or "our") collects, uses, and protects personal information obtained from users ("you" or "users") of our website. We are committed to complying with the General Data Protection Regulation (GDPR) and protecting your privacy. By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.

 

  • Personal Information Collection:

We collect standard personal information during the checkout process, including name, email address, and shipping address. Additionally, we may collect personal information when users subscribe to our newsletter.

  • Personal Information Collection Methods:

We collect personal information through the checkout process and newsletter subscription forms on our website.

  • Purpose of Collection:

We collect personal information for the following purposes:

  1. Processing and fulfilling orders, including shipping and delivery.
  2. Sending updates, promotions, and other relevant communications to users who have subscribed to our newsletter, provided they have given their consent during the checkout process.
  • Legal Basis for Processing:

We rely on the legal basis of consent for the processing of personal information for newsletter subscriptions. For order processing and fulfillment, we rely on the legal basis of contractual necessity.

  • Third-Party Sharing:

We do not share any personal information collected from users with third parties.

  • Personal Information Protection:

We take reasonable measures to protect the personal information we collect, ensuring that it is stored securely on our website with access restricted to authorized personnel only.

  • Retention of Personal Information:

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If a user unsubscribes from our newsletter or requests the deletion of their personal information, we will promptly remove their information from our records.

  • Cookies and Tracking Technologies:

We use cookies on our website to enhance user experience and track website usage. These cookies do not collect personal information and are used for statistical purposes only. By using our website, you consent to the use of cookies as described in our Cookie Policy.

  • Data Subject Rights:

As a user, you have the right to access, rectify, and delete your personal information. You may also have the right to restrict or object to the processing of your personal information. To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

  • Data Transfers:

We do not transfer personal information collected on our website outside of the geographic region in which it was collected.

  • Data Breach Notification:

In the event of a personal data breach, we will promptly notify affected users and any applicable supervisory authorities as required by the GDPR.